Privacy Statement

Privacy statement Via2Shop

This is Via2Shop's privacy statement. Look for our contact details at the bottom of this privacy statement under the heading "What if you have questions or complaints?". In this privacy statement, we inform you about Via2Shop's use of your personal data (hereinafter also referred to as "data").

Brief privacy statement

We will not sell your personal data to third parties. The data is collected for creating and analysing visitor statistics. We only share the data with third parties with whom we have made privacy-friendly agreements. The persons whose personal data we process have certain rights regarding their data.

What do we use your data for?

We use your data for the following purposes:

  • For identification purposes
  • For addressing with the correct title
  • To send electronic confirmations of registration and/or the order
  • To communicate with our customers, such as in case of questions or complaints
  • To track browsing and clicking behaviour on our website in order to improve our website, make it more user-friendly and interesting

On what bases ("legal grounds") is the use of your data based?

  • We use your data on the following bases ("legal grounds"):
  • Your consent.
  • The data is needed for the conclusion and/or performance of the agreement we have with you, or to which you are a party.
  • The data is needed for our commercial interest to better understand our users and our customers and their needs.

Will your data be transferred outside the European Economic Area (EEA)?

No, we do not transfer your data outside the European Economic Area, it is only stored on servers located within the European Economic Area.

How long do we keep your data?

We do not retain your data for longer than is necessary for the purposes for which we process it. In general, we apply the following retention periods in doing so:

Type of data: Customer data (name and address, email address, phone number)
Retention period: Up to 2 years after the last transaction.

Type of data: Invoice data, transaction data and other financial data
Retention period:7 years based on the legal tax retention obligation.

Type of data: Data in (member) records
Retention period: For as long as you have an agreement or other relationship with us and up to 2 years thereafter.

Data type: Correspondence
Retention period: For as long as you have an agreement or other relationship with us and up to 2 years thereafter.

Data type: Cookie IDs
Retention period: See here under the heading "Cookie statement".

What rights do you have?

You have at least the following rights under the law in relation to your personal data:

  • request a copy and access to your data;
  • receive information about the processing of your data;
  • have incorrect data corrected;
  • have incomplete data completed, given the purposes for which it is processed;
  • to have your data deleted;
  • have your data "restricted";
  • object to the use (processing) of your data;
  • if you have consented to the use of your data, to withdraw that consent. The withdrawal will then apply to future uses of your data;
  • if you have provided the data yourself or if data have been created by you (e.g. on the basis of your use of our service), and you have given your consent or the data are necessary for the performance of the agreement, and if the data are processed electronically: to receive your data in a structured and common format in machine-readable form and, if technically possible, to have it transferred to another party in this way;
  • file a complaint with the competent privacy regulator (this may be the regulator in the country of your habitual residence, where you perform your work or where (alleged) privacy laws are breached), in the Netherlands this is the Personal Data Authority.

To exercise your rights, please contact us, see contact details. We may have the right to refuse your request in certain cases. In that case, we will explain why we refuse the request. We may no longer be able to perform the agreement with you if we do not have certain data from you, in which case we will also explain this.